Your Rights & Responsibilities

You are at the centre of everything we do

When you choose The Health Store Turkey for your treatment, you are not just a booking reference. You are a person making an important decision about your health, your confidence, and your quality of life. We respect that, and we want you to know exactly where you stand.

This page sets out your rights as a patient and the responsibilities we ask of you to keep your journey as safe and successful as possible.

When you travel to Türkiye for your procedure, you become a patient of the partner hospital performing your treatment. The rights below are protected by Turkish healthcare law and apply to you in that capacity. The Health Store Turkey, as your medical tourism coordinator, is committed to ensuring these rights are respected throughout your journey.